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ʹڲ's Old Main

Office of Institutional Effectiveness

Assessment and Evaluation

ʹڲ has several mechanisms in place for measuring institutional effectiveness. These include assessment of the following:

  • Academic program and Core Assessment
  • Administrative planning and evaluation
  • Academic program review

Institutional Effectiveness oversees these processes by coordinating and providing administrative support and technical expertise to departments. Individual departments and programs are responsible for developing their annual assessment and evaluation plans, conducting assessment and evaluation, and providing our office with a report summarizing the results and how they plan to use them for improvement.

Academic Programs and Core Assessment

Assessment at ʹڲ is a mission-centered, faculty-led process designed to foster continuous improvement in student learning, academic quality, and institutional effectiveness. Coordinated by the OIE, under the leadership of the interim dean, the university engages in structured, evidence-based evaluation across all academic and administrative units.

North Park uses a four-stage assessment model—DEFINE, DESIGN, DISCOVER, DELIVER—to provide a consistent and actionable framework for assessing student learning and using results to inform planning, curriculum design, and resource allocation.

Leadership and Support

The Educational Assessment Committee (EAC), in close collaboration with the interim dean of Institutional Effectiveness, provides university-wide leadership in assessment strategy and implementation. The interim dean serves as an ex-officio member of the EAC, working closely with committee members and academic deans to ensure effective assessment of planning, execution, and review. The EAC:

  • Performs an annual assessment and a report providing structured feedback to departments.
  • Guides the development and refinement of assessment plans across academic and administrative units.
  • Facilitates faculty development and training in assessment best practices.
  • Conducts periodic audits and consults on improvements to reporting tools and methodologies.
  • The OIE supports this work by providing access to institutional data (e.g., informer dashboard), reporting templates, and one-on-one consultation to ensure alignment with accreditation standards and institutional goals.

ʹڲ Student Learning Outcomes

North Park assesses student learning at multiple levels, including:

  • Institutional Student Learning Outcomes (ISLOs)
  • Core Curriculum Student Learning Outcomes (CCSLOs)
  • Program Student Learning Outcomes (PSLOs)

Recent assessment cycles have included refinements to the ISLOs—particularly the Christian frame—and expanded use of signature assignments through Canvas. The university has also fostered dialogue through Fika forums and working groups to help faculty integrate ISLOs more intentionally into their courses and disciplinary frameworks.

Assessment findings have led to tangible improvements in curriculum design, instructional methodology, and student engagement. These efforts reflect North Park’s commitment to creating a high-impact learning environment that prepares students for lives of significance and service.

Christian Frame

Articulate the Christian message as rooted in the sacred text of the Bible.

Communication

Communicate effectively in public, organizational, and interpersonal settings.

Critical Thinking and Problem Solving

Apply critical thinking and argumentation to contemporary problems.

Ethical Reasoning

Apply ethical principles in decision making and civic responsibility.

Information Literacy

Employ appropriate information sources, systems, and networks in knowledge acquisition and creation.

Quantitative Reasoning

Draw conclusions through application of quantitative reasoning to analysis of complex quantitative information.

Well-being

Demonstrate an understanding of the multi-faceted nature of wellness and its impact on individuals and communities.

Four-Stage Cycle for Program-Level Learning Outcomes

Programs define or review their PSLOs, clearly articulating what students are expected to learn and how they will demonstrate mastery by the end of the program. These PSLOs should be mapped to North Park’s ISLOs.

Development
STAGE 1 – DEFINE
Programmatic Student Learning Outcomes (PSLOs)
  • Define or review PSLO statements
    • They should clearly articulate what you expect students to learn and how you expect them to demonstrate this learning by the time they reach the end of the program.
  • Map PSLOs to ISLOs

Programs identify how student learning will be measured using tools such as rubrics, exams, or signature assignments. Each method includes clear benchmarks or criteria for success. Programs must include at least one direct measure for each outcome.

 

Development
STAGE 2 – DESIGN
a. Methods of Assessment and Collection
  • Identify which methods of assessment (i.e., pre- and post-test, portfolio, capstone presentation) and the tool (i.e., signature assignment rubrics; survey results) used to evaluate progress toward meeting the student learning outcome.
STAGE 2 – DESIGN
b. Measures/Levels of Expectation
  • Develop specific benchmark levels for achievement of the objective.
  • Clear list of criteria for success.

Assessment data is collected and analyzed annually using tools such as Canvas LMS or Campus Labs. Departments summarize results, determine whether benchmarks were met, and reflect trends in student achievement across measures.

 

Review / Report
STAGE 3 – DISCOVER
Summary Assessment Results (rubrics and benchmarks)
  • Report on data collection– signature assignment rubrics, exit surveys, etc.
  • Include analysis of benchmarks.

Departments use assessment findings to implement program enhancements. This includes identifying strengths and areas for improvement, planning changes to curriculum or instruction, and documenting how results inform future assessment cycles.

 

Review / Report
STAGE 4 – DELIVER
“Closing the loop” Plan for continuous quality improvement based on assessment results
  • Discuss how the assessment activities are helping the department meet goals and identify areas for improvement.
  • Reflect on previous reports and include references to ongoing or new assessment practices.